Delivery

Bantu offers free domestic shipping for all orders within Australia.

All Bantu garments are hand tailored in Western Australia. Upon dispatch, all Bantu garments / goods will be delivered between 2 – 12 working days, using tracked Australia Post delivery service, and / or Sendle.

These delivery times provided by Bantu are estimates only. Bantu will not be held accountable for late deliveries or loss / damage relating to these. In the uncommon circumstance this might occur, a claim will need to be lodged with the respective delivery agent/s.

In the event that multiple items are ordered, part deliveries may be necessary where stock is not available. All reasonable attempts to notify you will be made using the information that you provided. Please ensure you enter the correct address and best contact details. Bantu cannot be held responsible for incorrect delivery addresses provided to us.

If you are not at home at the time of delivery, a card will be left for you to pick up your item(s) from your nearest or allocated Postal / delivery centre.

If you encounter any problems with your delivery, please contact us at orders@bantu.com.au

International orders – charges & delivery times

We use DHL for International express shipping at a flat rate of $50.00 AUD. International orders may take up to 10 business days for delivery, and in some cases longer, depending on your location. (i.e. remote areas)

The prices on our website do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by the local customs office and are outside of our control. Please ensure you familiarise yourself with your country’s customs and levies prior to placing an order.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are restricted by law in marking the order as a “gift” even if order is placed with the intention of sending to a gift recipient. For additional information, please visit the Australia Customs and Border Protection Services website or call your local customs office.

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